United States

January 2016 - June 2016

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Law Enforcement Requests for Data

We respond to government requests for data in accordance with applicable law and our terms of service. Each and every request we receive is carefully reviewed for legal sufficiency and we may reject or require greater specificity on requests that appear overly broad or vague. During this period, approximately 56% of legal process we received from authorities in the U.S. was accompanied by a non-disclosure order legally prohibiting us from notifying the affected users.

Request TypeTotal RequestsUsers / Accounts RequestedPercentage of Requests Where Some Data Produced
Government Request TypeTotal RequestsUsers / Accounts PreservedPercentage of Requests Where Some Data Produced
Court Order (Other)
Court Order (18 USC 2703(d))
Emergency Disclosures
Pen Register/Trap and Trace
Search Warrant
Title III

National Security Requests for Data

The chart below reflects the volume of National Security Letters (NSLs) and Foreign Intelligence Surveillance Act (FISA) requests we received. It also provides a breakdown of how many of those FISA requests sought the content of accounts and how many sought non-content information (such as subscriber name). Within each of these categories, we can also disclose within ranges the total number of users/accounts specified in the requests. In each of these areas - NSLs, FISA requests, content versus non-content orders, and the number of users specified in each area - we are permitted to report data in bands of 500.

Request TypeTotal RequestsUsers / Accounts Requested
NSLs0 - 4990 - 499
FISA Content Requests500 - 99913,000 - 13,499
FISA Non-Content Requests0 - 4990 - 499

Preservation Requests

We will take steps to preserve account records in connection with official criminal investigations for 90 days pending our receipt of formal legal process.

Preservation RequestsUsers / Accounts Requested

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