We respond to government requests for data in accordance with applicable law and our terms of service. Each and every request we receive is carefully reviewed for legal sufficiency and we may reject or require greater specificity on requests that appear overly broad or vague. During this period, approximately 56% of legal process we received from authorities in the U.S. was accompanied by a non-disclosure order legally prohibiting us from notifying the affected users.
|Request Type||Total Requests||Users / Accounts Requested||Percentage of Requests Where Some Data Produced|
|Government Request Type||Total Requests||Users / Accounts Preserved||Percentage of Requests Where Some Data Produced|
Court Order (Other)
Court Order (18 USC 2703(d))
Pen Register/Trap and Trace
The chart below reflects the volume of National Security Letters (NSLs) and Foreign Intelligence Surveillance Act (FISA) requests we received. It also provides a breakdown of how many of those FISA requests sought the content of accounts and how many sought non-content information (such as subscriber name). Within each of these categories, we can also disclose within ranges the total number of users/accounts specified in the requests. In each of these areas - NSLs, FISA requests, content versus non-content orders, and the number of users specified in each area - we are permitted to report data in bands of 500.
|Request Type||Total Requests||Users / Accounts Requested|
|NSLs||0 - 499||0 - 499|
|FISA Content Requests||500 - 999||13,000 - 13,499|
|FISA Non-Content Requests||0 - 499||0 - 499|
We will take steps to preserve account records in connection with official criminal investigations for 90 days pending our receipt of formal legal process.
|Preservation Requests||Users / Accounts Requested|